Privacy Policy

Oakland Accident Care ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the website, and you waive the right to receive specific notice of each such change or modification.

We use the information we collect for various purposes, including:

• • Service Provision: To provide, maintain, and improve our chiropractic services and website functionality
• • Appointment Management: To schedule, confirm, and manage your appointments with our chiropractors
• • Medical Treatment: To diagnose, treat, and manage your medical conditions and provide appropriate care
• • Communication: To respond to your inquiries, send appointment reminders, and provide customer support
• • Billing and Payments: To process payments, send invoices, and manage billing-related communications
• • Marketing: To send promotional materials, newsletters, and marketing communications (with your consent)
• • Legal Compliance: To comply with applicable laws, regulations, and legal obligations
• • Website Analytics: To analyze website usage patterns and improve user experience
• • Fraud Prevention: To detect, prevent, and address fraudulent activity and security issues
• • Business Operations: To manage our business operations and internal processes

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• • Service Providers: With trusted vendors and service providers who assist us in operating our website and providing services (subject to confidentiality agreements)
• • Healthcare Providers: With other healthcare providers involved in your care with your consent
• • Insurance Companies: With insurance providers to process claims and billing (as permitted by law)
• • Legal Requirements: When required by law, court order, or government request
• • Business Transfers: In connection with a merger, acquisition, or sale of assets
• • With Your Consent: With third parties when you explicitly authorize us to do so

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, firewalls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge that you provide information at your own risk.

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• • Access: The right to access and obtain a copy of your personal information
• • Correction: The right to correct inaccurate or incomplete information
• • Deletion: The right to request deletion of your personal information (subject to legal obligations)
• • Opt-Out: The right to opt-out of marketing communications and certain data processing activities
• • Portability: The right to receive your information in a structured, commonly used format
• • Non-Discrimination: The right not to be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the context of the processing and our legal obligations. Medical records are retained in accordance with applicable healthcare regulations and industry standards.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verifiable parental consent, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a child under 18, please contact us immediately.

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites before providing your personal information or using their services.

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our website and services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

If you have questions about this Privacy Policy, concerns about our privacy practices, or wish to exercise your privacy rights, please contact us at:

We will respond to your request within the timeframe required by applicable law, typically within 30 days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. To exercise these rights, please contact us using the information provided above.